Call center agent fluent in english
Aperçu du poste
Détails supplémentaires
ID annonce
1065306
Vues
106
Description de l'emploi
We are an american company specialized in the health insurance industry, based in Orlando Florida.
Orbus Marketing is transforming the delivery of insurance leads throughout the insurance industry.
Based on our thorough market research we've identified the need to create a unique, affordable, and qualified lead system for insurance agents.
Based on our 30 years of experience in the marketplace, and understanding of the importance and need for a quality prospecting lead, we've merged industry best practices with a fresh perspective to deliver exceptional leads and service within Orbus Marketing.
Orbus Marketing is transforming the delivery of insurance leads throughout the insurance industry.
Based on our thorough market research we've identified the need to create a unique, affordable, and qualified lead system for insurance agents.
Based on our 30 years of experience in the marketplace, and understanding of the importance and need for a quality prospecting lead, we've merged industry best practices with a fresh perspective to deliver exceptional leads and service within Orbus Marketing.
Avantages:
- Comfy and cozy Office envirment
- Great bonus systems
- Unlimited salaries
- Comfy and cozy Office envirment
- Great bonus systems
- Unlimited salaries
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Critères pour le poste:
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Infos Utiles:
Discuss during the interview
Amplitude horaire
Discuss during the interview
Salaire Net + primes
Discuss during the interview
Discuss during the interview
Amplitude horaire
Discuss during the interview
Salaire Net + primes
Discuss during the interview
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