Hi Five Group offre des services de qualité et est reconnu pour son engagement envers la satisfaction de la clientèle.
Notre succès repose sur notre force de vente et de service client hautement motivée et entièrement formée. Nous proposons une formation intensive sur les campagnes, les compétences en communication..
Nos valeurs :
- Nos employés sont notre atout le plus précieux. Chacun joue un rôle essentiel dans notre entreprise.
- Nous organisons des réunions hebdomadaires pour stimuler la créativité, en examinant toutes les idées pour innover et améliorer nos services existants ou en créer de nouveaux.
Nous sommes à la recherche des personnes qui ont de bonnes compétences relationnelles et d'écoute, et qui peuvent gérer efficacement la relation client à distance.
Avantages:
- CNSS + AMO
- Convention avec des cabinets dentaires, laboratoires d'analyses
HiFive Group is one of the leading English-speaking BPO providers in Morocco, committed to excellence and providing high-quality service. We offer competitive, reliable, and productive staffing solutions to modern businesses to help them overcome challenges. Our highly trained teams excel in all aspects of their job, and we source ambitious and motivated graduates for your roles. Join us and see the difference our expertise and dedication can make for your business.
This is a full-time, on-site role located in Tangier . As a Call Center Verification Advisor - Charity, you will be responsible for handling outbound verification calls to customers for charity related inquiries. You will be responsible for providing exceptional customer service and ensuring customer is fully aware of the service they are signing up and paying for. You will also need to update customer information and maintain accurate records of customer interaction.
Critères pour le poste:
Must be willing and able to work Saturday
Minimum of high school diploma or equivalent
Fluency in English language
Strong verbal communication skills
Good listening and problem-solving skills
Excellent time management and organizational skills
Ability to work under pressure and in a fast-paced environment
Good level of computer skills with proficiency in Microsoft Office
Prior experience in a similar role is a plus
Infos Utiles:
Office based role in Tanger
12pm to 8pm 5 days a week – including Saturday
1 x weekday and 1 x Sunday not working
4500-5000DH per month basic salary
Full training provided
Fantastic working environment with opportunities to develop within a forward-thinking company
Amplitude horaire
12pm to 8pm
Salaire Net + primes