Urgent  flight buyer & coordinator

Aperçu du poste

Emplacement
Casablanca, Casablanca-Settat
Type d'emploi
CDI
date postée
il y a 1 mois

Détails supplémentaires

ID annonce
1110211
Vues
121

Description de l'emploi

L'entreprise IONOW est née d'une volonté d'intégrer le volet digital au centre de contact sous toutes ses formes.
Elle a pour vocation de maitriser la totalité de la chaine et des processus GRC, de la création de leads au Closing des ventes en passant par la gestion back office et la mise en place de systèmes CRM (Customer Relationship Management) performants et intuitifs adaptable à tout type d'activité.

Désormais le Groupe Franco-Marocain IONOW à travers son Centre de Relation Client nouvellement créé à Casablanca entend développer la partie Customers Acquisition afin de répondre à la demande croissante post Covid19 des sociétés étrangères désireuses de solliciter des solutions Offshores adaptées aux changements des marchés engendré par la crise sanitaire.
La philosophie IONOW est simple et repose sur des fondements on ne peut plus logiques, qui sont la Qualité, la Performance & La Transparence Opérationnelle.

La Responsabilisation et un organigramme horizontal permettent aux Ressources Opérationnelles IONOW de s'épanouir et se développer dans un environnement sain, valorisant, laissant la part belle à la prise d'initiative, le tout avec une proximité et une disponibilité des cadres dirigeants.


Avantages:

- Formation & Intégration Rémunérée
- CDI plein temps
- Primes déplafonnées
- Horaires fixes
- Lieux de travail agréable et proche de toutes commodités

About Us:
JET OPPORTUNITY is a leading private jet reservation company dedicated to providing exceptional
and personalized travel experiences for our clients. We specialize in delivering luxury and
convenience, ensuring that our client’s private jet travel is seamless and enjoyable.
Job Summary:
As a Booking Agent at JET OPPORTUNITY, you will play a crucial role in assisting clients with their
private jet reservations. You will be responsible for ensuring that all aspects of the booking process
are handled efficiently and that our clients receive top-notch service. This position entails weekend
work and involves 8-hour shifts that can occur at any time between 8:00 AM and 12:00 AM.
Key Responsibilities:
 Client Interaction: Communicate with clients via phone, email, social network to understand
their travel needs and preferences.
 Booking Coordination: Book private jet flights, coordinating with various aviation partners to
secure the desired aircraft.
 Flight Planning: Assist clients in flight planning, including choosing departure and arrival
locations, travel dates, and in-flight services.
 Pricing and Quoting: Provide clients with accurate pricing and quotes for their private jet
reservations.
 Documentation: Prepare and manage all necessary documents, including contracts,
itineraries, and passenger information.
 Customer Service: Offer exceptional customer service, addressing client inquiries, concerns,
and requests promptly and professionally.
 Problem Solving: Handle any issues or changes to reservations with efficiency and
diplomacy.
 Relationship Building: Build and maintain strong relationships with clients, aviation partners,
and other stakeholders.
Critères pour le poste:

Bachelor's degree in Business Administration, Hospitality, or a related field preferred.
 Previous experience in a similar role within the aviation or luxury travel industry is a plus.
 Strong communication and interpersonal skills.
 Excellent organizational and time-management abilities.
 Attention to detail and a commitment to providing outstanding service.
 Having prior experience with HUBSPOT CRM is advantageous
 Proficiency in English (additional languages may be a plus). This skill will undergo an
assesment.

Infos Utiles:

- Paid Integration
- Permanent contract – CNSS
- Weekly Performance Bonuses on Gross Production
- Working environment conducive to emancipation & performance
- Spacious and pleasant workplaces

Amplitude horaire
08H00 -16H00 /16H00- 00H00

Salaire Net + primes
8000DHS NET -11000DHS NET

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