Hpc operations manager

Context:UM6P’s College of Computing's mission is to harness advances of the computing age, by transforming the capabilities of academia in all key areas; computing fields – supporting the rapid growth and evolution of computer science and computational areas of allied fields such as mathematics, as reflected notably in the rise of artificial intelligence; computing in other disciplines – facilitating research and teaching collaborations in computing, across a broad range of fields; social and ethical responsibilities of computing – leading change in academic research and education, in the development and use of computing. - home to the largest and fastest HPC infrastructure in Africa named “TOUBKAL”. This cutting-edge platform, based on the latest technologies in the HPC world, can deliver a performance of 3.15 PF. Roles and responsibilities Responsible for working with members of the University, OCP group and other key stakeholders to deliver a world-class High-Performance Computing Service. Play a significant role in setting processes and methods to ensure Service Level Agreements are met. Manage a team of experts and operators in charge of system administration, user support and platform maintenance. Work with senior researchers to develop new services and assist in the effort of outreach to other universities, industry and international partners. Collaborate with Scientific Computing experts in developing commercial offers around HPC, Modeling on and Data Science services. Help in organizing webinars and events with industry around HPC. Organize themed events to showcase how HPC can bring value to research and industry. Control costs and budgets regarding HPC systems. Negotiate Vendor Contracts (platforms, software licenses, network equipment and links…). Oversee maintenance and optimize networks and servers. Assess system performance and recommend improvements. Develop Department Policies and practices. Resolve Help Desk Escalations. Oversee Upgrades and Installations. Hire appropriate resources to achieve the departments objectives. Manage a team of Systems Administrators, Help Desk operators and external consultants. Ensure data is handled, transferred or processed according to legal and university guidelines.