Foundever is recruiting english speaking customer advisors for a medical project night shift
Aperçu du poste
Détails supplémentaires
ID annonce
1115377
Vues
36
Description de l'emploi
Sitel Group devient officiellement Foundever™.
Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.
Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.
Foundever™ est un leader mondial de l'expérience client (CX). Avec 170 000 collaborateurs dans le monde, nous sommes l’équipe derrière les meilleures expériences des 750 plus grandes marques internationales et digitales.
Nos solutions CX innovantes, notre technologie et notre expertise sont conçues pour répondre aux besoins opérationnels de nos clients et leur offrir une expérience sans couture, partout et à tout moment. Prenant en charge 9 millions d’expériences chaque jour dans plus de 60 langues et 45 pays, Foundever combine la force d’une présence mondiale à une approche entrepreneuriale, permettant aux entreprises de toutes tailles et de tous secteurs de transformer leur CX.
A medical project is currently looking for talented English speaking CSRs to join a new line of business (US Market)
Main Tasks:
- Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
- Promote Client's products via outbound telephone calls and virtual training.
- Create and implement business plans to achieve territory and business sales goals.
- Maintain call productivity and metrics that are required by program.
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
- Maintain thorough knowledge of Client products and program.
- Adhere to approved direction related to product promotion.
- Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions.
- Listen and respond appropriately to customer needs and questions.
- Communicate with the Manager on sales progress, as required.
- Create and maintain a positive impression with customers.
- Prepare reports for management as needed.
Main Tasks:
- Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
- Promote Client's products via outbound telephone calls and virtual training.
- Create and implement business plans to achieve territory and business sales goals.
- Maintain call productivity and metrics that are required by program.
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
- Maintain thorough knowledge of Client products and program.
- Adhere to approved direction related to product promotion.
- Verify and complete required data entry in CRM systems, such as details of the target’s responses and any follow-through actions.
- Listen and respond appropriately to customer needs and questions.
- Communicate with the Manager on sales progress, as required.
- Create and maintain a positive impression with customers.
- Prepare reports for management as needed.
Critères pour le poste:
- Very good time flexibility to work 44 hours per week on a rotating basis;
- Have at least a baccalaureate
- Have an excellent command of business English (level C1 written and spoken)
- Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction
- Recognizes the field and values of meditation and its real benefits
- Very good time flexibility to work 44 hours per week on a rotating basis;
- Have at least a baccalaureate
- Have an excellent command of business English (level C1 written and spoken)
- Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction
- Recognizes the field and values of meditation and its real benefits
Infos Utiles:
In addition to a permanent contract (CDI), social security, private health insurance and transportation provided for closing hours, Sitel offers:
- Certification Training;
- A de-capped sales bonus;
- Language bonus;
- A performance bonus;
- An evolving salary;
- A welcome bonus;
- Subscription to the CNSS;
- A private health insurance
Like all the positions in our company, this position is open to people with reduced mobility
In order to complete your application and pass your access test, please copy the following link on a web page and follow the instructions that will appear on your screen:
https://my.harver.com/app/landing/60832b38c01d360011e4882d/login?utm_source=Jobs_Sitel&utm_campaign=Web
Amplitude horaire
1 PM - 12 AM
Salaire Net + primes
-
In addition to a permanent contract (CDI), social security, private health insurance and transportation provided for closing hours, Sitel offers:
- Certification Training;
- A de-capped sales bonus;
- Language bonus;
- A performance bonus;
- An evolving salary;
- A welcome bonus;
- Subscription to the CNSS;
- A private health insurance
Like all the positions in our company, this position is open to people with reduced mobility
In order to complete your application and pass your access test, please copy the following link on a web page and follow the instructions that will appear on your screen:
https://my.harver.com/app/landing/60832b38c01d360011e4882d/login?utm_source=Jobs_Sitel&utm_campaign=Web
Amplitude horaire
1 PM - 12 AM
Salaire Net + primes
-
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